*This blog post is for informational purposes only. It is not direct mail legal advice.
Having an understanding of direct mail marketing regulations is essential before you launch your next marketing campaign. Review these guidelines to ensure that you are in compliance.
With so much emphasis on digital marketing lately, tactics like direct mail marketing might seem outdated. However, recent research proves the opposite.
In fact, one study found that direct mail campaigns generate five times more sales than email campaigns alone.
If you’re a marketer looking to build brand buzz and generate consumer interest, direct mail can be a great way to get there. However, it’s important to ensure that you’re following the law and approaching this step in the right way.
Today, we’re sharing a brief overview of some of the most important direct mail marketing regulations in the U.S. and how to stay compliant.
Table of Contents
What Does the Law Say About Direct Mail Marketing?
The first thing to understand is that there isn’t a law that prohibits direct mail marketing. This is true on both the state and national level.
However, there are laws designed to protect consumer data. It’s always smart to follow these laws to avoid running into regulatory issues down the road.
By ignoring these regulations and pressing ahead with your print marketing campaign despite them, you could run into two major problems.
First, you could waste time and money sending catalogs, postcards, and booklets to recipients who aren’t remotely interested in your product or service. Second, you could incur costly penalties, along with other legal complications, that ultimately muddle your message.
The key to staying in the clear? Do your homework. Let’s take a look at the most important laws relating to direct mail marketing.
The Deceptive Mail Prevention and Enforcement Act (DMPEA: 39 USC, Section 3001)
The DMPEA is a federal law. It regulates what you can say in your solicitations and direct mail materials. The goal is to prevent anyone from receiving mail that’s fraudulent, malicious, or false in nature.
Put simply, you cannot:
- claim you’re with the U.S. government if you aren’t
- send offers of money without providing full information
Let’s break these points down a little more.
Claiming a Governmental Identity
First, any firm not associated with the U.S. government is prohibited from sending items that imply a connection to the federal government for the purpose of soliciting the purchase of goods or services.
In other words, you can’t ask someone to send money by claiming that you’re sending the request on behalf of a government agency such as the USDA.
Offers of Money
It’s common for unscrupulous entities to unfairly (and unlawfully) target recipients with offers of money, seeking their personal information in exchange for the payout.
Examples of such schemes include:
- skill-based contests
- games of chance
- sweepstakes
Under the DMPEA, every direct mail item that relates to these types of offers must include the following information:
- The contact details of every sponsor
- The retail value of and description of prizes
- A complete list of all applicable rules
- All of the terms and conditions
- An accurate statement of the chances of winning (expressed in numerical terms)
- A statement that there is no purchase necessary to enter
- A statement that making a purchase does not affect one’s chance of winning
Senders must also keep an up-to-date system that allows recipients to opt out of receiving these types of mail items in the future. All mailings should clearly disclose this.
DMPEA Penalties
As long as you include proper disclosures with your mail items and follow all of the rules required under the DMPEA, you can avoid penalties and repercussions. Companies that fail to comply with these rules will not only have their mail items stopped, but they may also face the following fines:
- Mailing up to 50,000 items: Penalty of up to $25,000
- Mailing between 50,000 and 100,000 items: Penalty of $50,000
- Every additional 10,000 items mailed in excess of 100,000: Penalty of at least $5,000 and up to $1 million
Federal Trade Commission Act (FTC Act)
The FTC Act also regulates direct mail marketing. This act is in place to protect U.S. citizens against any kind of trade-related advertising that could be considered:
- deceptive
- unfair
- misleading
If it’s discovered that you’re sending false claims regarding any services, devices, foods, drugs, or cosmetics, you could be punished with a fine of up to $5,000 or a jail sentence of up to six months, or both. On your second offense, you could face a fine of up to $10,000 and imprisonment of up to one year.
It’s critical to read through the FTC Act and understand all of the actions and claims that fall within it. Then, make sure all of your direct mail marketing materials are in compliance. This includes wording your statements carefully and avoiding any vague or ambiguous language.
Keep Your Direct Mail Marketing Effective and Compliant
It’s smart to invest in direct mail marketing. It’s not smart to send out any mailings that could land your organization in hot water.
These are only a few of the direct mail marketing regulations that may apply to your marketing efforts. Before you mail any items, make sure you understand how to keep your efforts compliant with the law.
Want to skip the stress of navigating these potential legal difficulties? Trust your direct mail marketing efforts to us! At Ballentine, we have more than 55 years of experience producing an array of printed advertising materials.
Contact us today to learn more and schedule a free strategy review!
I'm the Director of Digital Services and Partner at Ballantine, a family-owned and operated direct mail & digital marketing company based in New Jersey. and started in 1966 by my great uncle!
