We Asked Our Clients, "Why Do You Work With Us?"
Here's What Some Of Them Said...

Ballantine provides the best customer service of any vendor I have ever worked with.

Scott Sherpe
New Hope Natural Media

The Ballantine Corporation is great to work with. They get the very best prices they can for me. My customer service rep is very knowledgeable and a pleasure to work with--and so are the owners. I've worked with Ballantine for many years and would recommend them to anyone.

Nancy Tuck
Cross World Network

I use Ballantine because it's like having my very own marketing coordinator, plus the expertise to get things done right, on time, and in balance with my fulfillment house.

Mary Frances Wilkens
American Library Association

We work with Ballantine because Ballantine gets the job done. I personally like working with Ballantine because of the good communication. I can always talk to Matt Cote there to answer any questions I have, or make changes. Maybe even more importantly, he contacts me with his questions and concerns. This makes me confident that we are moving forward on the same page. We work as a team to overcome obstacles. So, I guess I work with Ballantine because they are good team mates that help me get the job done.

Jason Lanman
New Hope Natural Media

Simply put, I work with Ballantine because they’re a really GREAT group of people...friendly, knowledgeable and hard-working!

Brian Masterson
Circulation Specialists Inc.

Matt, John and the rest of the Ballantine team are a pleasure to work with! Their pricing is very competitive, but it is the attention to detail and the client contact and follow-up during each step of the campaign that makes Ballantine shine!

Kitty Brigham
Trans World Publishing, Inc.

First, I'll tell you that I first was introduced to you at a Folio Circulation Conference 2-3 years ago. And I was impressed with the knowledge and sales style (not too aggressive) of the people manning the booth. I am a graphic designer by trade, so I have experience with printing and securing estimates, and solving production issues ... I have put that to good use in my time as an independent magazine publisher. But as our direct mail print needs have become more complicated, the more I value the benefits of working with a company like Ballantine. Working with your team, I can leverage an array of expertise and experience -- and know that I am tapping into the latest and greatest formats, creative and manufacturing in the industry. Plus, Ballantine has relationships with vendors that are tested and specialize in a variety of solutions. They manage the process from soup to nuts -- getting the bids, keeping the job on schedule, arranging the shipping and mailing -- Why wouldn't I want to augment my team with these first class print specialists?

Cameron Woo
Bark magazine

Consistently you have been thorough, cost effective, very knowledgeable about direct mail, and you meet deadlines well. Whenever I called for help, I always reached someone promptly, and I like the "full service" aspect of your approach. We send you the graphics files, you handle the printing thru mailing. We never ran into any "hidden costs", and since we have only done direct mail twice a year at this point, its easy for us to forget between projects how to do it right, and with you we haven't had any major problems.

Audrey Watson
YES! Magazine

We have worked with Ballantine for the last several years and appreciate the coordination and organization that our reps bring to our direct mail campaigns. Ballantine gets the ball rolling for us by producing a strict production schedule, making sure we are comfortable with the dates, and getting in touch to remind us as those deadlines approach. They have really made our whole direct marketing experience much easier.

Allison Steinberg, Associate Publisher
Tricycle: The Buddhist Review

A lot of reasons: Good people and fun to work with. Integrity. Great prices. Great quality. You stand behind the work. If something goes wrong you fix it and do it quickly. Smart and knowledgeable about printing and direct mail. All that.

Greg Wolfe
Circulation Specialists, Inc.

We have a strong account team with Chris Hoffman and Diana. Our orders are always mailed in a timely manner.

Larry Goldstein
Sporting News

Why do I choose Ballantine? Price is not always a deciding factor for me. What weighs heavily for my decision making is quality of product, and above all customer service. I've been working with your company over
15 years now, and I've consistently received great customer service. Donna is great. Over that time it's been rare that a problem has come to light after a job is done. I'm informed, we work on it together, we move on. Quality is important too, and these days now price as well. And I know I'm getting a good value from the vendors that you use.

Edward A. Thomas
World Almanac Education Group

We were pleased with the mail piece and the results of our campaign, and Ballantine's price was very good.

Gabriel Ehri
Friends Publishing Corporation

Chris Hoffman and Diana. Attention to client needs. Timely follow-up. Competitive pricing.

Jim Reffler
Latina Magazine

I/We/New Hope works with Ballantine because of the relationship we have been able to develop with our account rep, Matt. I feel comfortable with his recommendations and the solutions he has been able to provide us. I look at our relationship with Ballantine as more of a partnership. Matt makes suggestions that he feels fit our business and we respond. I ask questions and I get sincere answers.

Erica L. Hulsman
New Hope Natural Media

I've enjoyed working with Ballantine because they've been helpful in suggesting things when we've had a problem with a specific design and I like the fact that they pay close attention to details. Everyone has been very pleasant to work with and you meet delivery due dates.

Karen Tyson
Tyson Associates, Inc.

I work with Ballantine because of the personal service and trust I've got in them. I've known Tom Cote for decades and know that he looks out for my interests, is fair and knowledgeable and professional. He knows my needs and standards and is easy to work with. That generally goes for everyone there. Probably started by Tom's dad, who was a true professional.

Jim Charlton
Charlton Associates

I work with Ballantine because your staff is professional, the cost is
competitive and the quotes provided to me are clear, concise and accurate. Aside from all that, the job gets done on time and correctly. I've had great experiences with Ballantine and appreciate the hard work and friendly staff!

Holly Carnahan
Circulation Strategies

I have worked with Ballantine at several different companies, and for more years than I will admit to because it will show my age! I have always found that Ballantine can be counted on to get the job done; once I hand a project over, I know it’s being watched as if there was someone on my staff personally overseeing it every step of the way. What says the most to me about Ballantine is that when things don’t go according to plan, and in our industry how can that not happen on occasion, everyone at Ballantine does what it takes to get the problem corrected, back on schedule and delivered. I couldn’t ask for more.

Jane M. Cazzorla
Latina Magazine

We use Ballantine for our printing needs at Life Alert because of our wonderful experience with them. They go the extra mile in making sure their work is accurate and completed in an efficient manner. In addition, they always find cost-effective solutions for what we need.

Olga Vlasova
Life Alert, Inc.