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1) What are the primary benefits of using Ballantine instead of going
direct to the plants?
While the benefits will vary from account to account, with the biggest factor being the size and experience
of your production department, in general, our clients realize the following benefits:
- One-stop solution to all your printing and mailing needs.
- Instant access to a supplier network that has been with us for years.
- No overhead cost to our clients.
- The latest technology at your disposal.
- User-friendly online delivery of quotes and schedule data for
all your jobs at no cost.
- Although we strive to maintain good relationships with our vendors, we will always do what
is in the best interest of our clients.
- No matter where in the country the plant is located, Ballantine offers you local,
face-to-face service when needed.
Another thing worth mentioning is that
when you deal direct with a printing plant (especially with the
really large plants), your contact is usually NOT the person actually
handling the production of your projects.
And this can often lead to mistakes
due to communication issues.
When you work with Ballantine, however,
your account team is neck deep in the actual production of your
jobs. We work together like partners, and in most cases, we take
a lot of pressure off our clients.
Plus, we're very good at juggling details
and resolving issues if they arise.
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